Privacy Policy

Global Leak Finder ("we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you.

Information we collect

We collect information you voluntarily submit through the following channels:

• Contact and inspection request forms: Your name, email address, phone number, property address, requested service, property type, and message.
• Newsletter signup: Your email address and consent to receive updates.
• AI chat assistant: Messages you submit to the chat assistant to ask questions about our services.

We also collect limited technical data automatically, including your IP address, browser type, and the pages you visit, through server logs and analytics tools.

How we use information

Submitted information is used to:

• Respond to inquiries and schedule inspections
• Communicate about service requests by phone, text message, or email
• Send newsletter updates when you have opted in
• Send promotional and marketing communications when you have provided consent
• Operate, maintain, and improve the website
• Understand how visitors use the site so we can improve content and usability

Phone, SMS, and email communications

When you submit a form on this website, you authorize Global Leak Finder to contact you regarding your request using the phone number and email address you provided. Communications may include:

• Phone calls regarding your service request or inspection scheduling
• SMS text messages regarding appointment confirmation, service updates, and follow-up
• Marketing and promotional text messages if you have provided consent
• Email correspondence regarding your request or service

For SMS communications, message frequency varies based on your service needs. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us directly. Opting out of SMS does not affect your ability to receive service by phone or email.

Marketing communications

If you provide consent through a form on this website, you agree to receive recurring marketing and promotional communications from Global Leak Finder, including text messages sent using automated technology, at the phone number and email address you provided. Consent is not a condition of purchase. You may withdraw consent at any time by:

• Replying STOP to any SMS message to opt out of text marketing
• Clicking the unsubscribe link in any marketing email
• Contacting us directly to request removal from our communications list

Cookies and similar technologies

This website uses cookies and similar technologies for essential functionality, analytics, and embedded third-party content (such as Google Maps). Essential cookies enable core features like navigation and form security. Analytics cookies help us understand how visitors interact with the site. You can manage cookies through your browser settings. See our Cookie Settings page for details.

Third-party services

Information may be processed by the following third-party providers that support website operations:

• Website hosting and platform: The Base44 platform provides hosting, database storage, and form processing.
• Lead delivery: Submitted form data may be transmitted to CompanyPilot, our lead management provider, for follow-up and service coordination.
• Google Maps: An embedded map on the Contact page displays our business location and may set cookies governed by Google's privacy policy.
• AI chat assistant: A third-party AI provider processes chat messages to generate responses about our services.
• Analytics: We may use analytics tools to understand website traffic and visitor behavior.

Each provider processes data according to its own privacy policy. We do not sell your personal information to third parties.

Data retention and security

Information is retained only as long as needed for the purposes described above and to meet applicable legal obligations. We use reasonable technical and organizational safeguards to protect your information. However, no internet transmission or storage method is completely secure.

Your rights

You may contact us to request access to, correction of, or deletion of the personal information you have submitted. You may unsubscribe from the newsletter at any time using the link provided in each email or by contacting us directly. You may opt out of SMS communications at any time by replying STOP.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this privacy policy when our practices change. The current version will always appear on this page with the updated date.

Note: This privacy policy is provided as a general overview. If your business operates under specific regulatory requirements (such as CCPA, GDPR, or state-specific laws), have this document reviewed by a qualified legal professional before publication.